Warranty & Return Policy
Disclaimer: These are Handmade items, so there will be minor differences and slight minor imperfections.
SavvyArt Boxes are creative, leading edge, hand-made artistic boxes that are created to inspire and encourage anyone and everyone who loves not only art, but art that can be used for their home, office, storage mobile use, travel accessory, or as a gem-item.
SavvyArt Boxes are created and designed by Stephanie Cox, an art enthusiast and art entrepreneur who wanted to create artistic boxes that would enlighten anyone’s day or office setting.
Our Goal is make sure that you really like and enjoy your product (s) but for any reason that you don’t, we offer a 14-day return policy, with a 15% restocking fee. And if your product arrives damaged via FedEx, UPS. DHL, USPS, please see our contact number for instructions: 202-630-6190.
Returns/Exchanges: We can only offer a 14-day return policy once we have received the item. The item must still have its Savvy seal sticker on it for us to generate your refund. There will also be a 15% restocking fee once we receive your return. But If the received item has been used or is returned with damages, stains, or the Savvy seal sticker is broken, then we will not be able to offer a refund, and we will return your exact box back to you via UPS, FedEx, USPS, or DHL. If you are able, please use the same third party carrier shipping box to pack your item(s), call the shipping carrier to pick it up from your home or office, or feel free to drop it off, at a nearby UPS, FedEx, or USPS facility, or reach out to us, and we will schedule the carrier, with exceptions of USPS, to pick it up for you.
Warranty: 10-year Warranty, unless it is stained or damaged from wear and tear we offer a 10-year Warranty.
If your product arrived damaged or destroyed from a third party shipper, for example: UPS, FedEx, USPS, or DHL, please call or email us right away and we will gladly send you a replacement or help you generate a claim with these carriers.
REFUSED packages from carriers, will be considered forfeited, thus there will be no refunds or credits.
Cancel Orders: If you just placed an order on www.savvyartboxes.com website, and need to cancel it, before it is shipped to you, please reach out to us right away via text: 202-630-6190 or just call, within the first 2 hours of placing your order, there are no absolutes, so please reach out to us within the first 2 hours of placing your order, so that we can return your funds.
Please call or email us if you have questions:
Email Address: savvyartboxes@gmail.com -or- stephanie@savvyartboxes.com -or- (Call or Text): 202-630-6190